We’ll Miss You, Chuck!
Chuck Cornelius, our multi-talented CEO, is retiring on March 5th. He’s served ECCU for 36 years in a variety of roles. He has been a loan officer, branch manager, VP/lending, VP/operations, and CEO for the past ten years. His passion for serving members while treating everyone with kindness and respect is what we’ll remember most. Chuck is a true leader.
Here are a few more of our memories to help send Chuck on his way, albeit reluctantly. We’ll be publishing more throughout the week, so check back often!
Vice President Marketing, on Chuck’s Vision:
“I have always admired Chuck’s vision, his ability to develop creative and innovative solutions to problems we were trying to solve, and his desire to have a unique culture and brand at ECCU. When it came time to expand the cramped, antiquated main office of 30 years, Chuck was onboard with the idea and instrumental in bringing a ‘brand’ to ECCU. He realized that, like McDonald’s, we needed our own ‘Golden Arches.’ He was up for the challenge and helped convey our vision – especially to members who didn’t quite understand why we needed to overhaul our brand or construct a building with a fireplace in the main lobby.
“Most members loved the bright, eco-friendly space in our lobby, but a few questioned Chuck on the new direction, mentioning the fireplace specifically. He would always take time to share his unique vision of the credit union with our members. He would agree that a fireplace is not a requisite in completing a financial transaction or a necessity in a lobby. But he stressed that it was a necessity in completing our mission of creating a warm and inviting atmosphere for members; a place that was comfortable and ‘feels like home.’”
Vice President Lending:
“I’m grateful to Chuck for believing in me. He allowed me to “run with the ball” and turn our lending culture from one that was oriented to “order taking,” to one that is highly proactive. Now we take a much more personal approach to meeting member needs, offering and recommending services when and where we see an opportunity. It’s this consultative approach supported by Chuck that has helped us grow and be able to better serve our members’ needs. Chuck has always been open to my ideas as well; encouraging my role in developing new products and services for members, and establishing a product line for members who have more challenged credit.
“Chuck’s leadership style has been one of empowerment and encouragement. Another thing that stands out to me was his commitment to family time. Whenever it was time to leave (work), Chuck would stop by my office and encourage me to go home to my family. He would remind anyone who was working late that it was time to ‘get out of here’ and ‘work would always be here tomorrow…when you get back.’ All of us at ECCU appreciated the empathy Chuck had for us as both employees and people with families.”
Stay tuned for more memories, and be sure to check out the first post in the series:
Memories Of Chuck: Part I